When will I be charged for my community share investment?
Your investment payment is usually taken straight away, but sometimes can be up to 7 days after the community share project has reached it's minimum goal or has ended.
If you have saved your card details, we will automatically charge your card.
If you opted to pay by direct debit or bank transfer, or if your payment details have expired since you made the investment, we will send you a payment link by email.
Card payments leave your bank immediately, and you will get a receipt by email (from Stripe).
If you already have a direct debit mandate set up with us, it can take 3 working days to process a payment. If not, it can take 6 working days. In some cases, it can take up to 14 working days to process a direct debit.